FAQS


 
 
  • We chose to skip the traditional front desk to create a calm and client-focused atmosphere. This allows us to provide our best work with minimal distractions. All appointments can be conveniently booked online. If you need assistance with scheduling, please send us a message or leave a voicemail. We're here to help and someone will assist you with your appointment within one business day.

  • While our hair colors include organic ingredients like sunflower seed extract, shea butter, and apricot oil, we acknowledge that the word ‘organic’ can be misleading. It often refers to the individual ingredient and doesn’t necessarily mean the color is any safer, better, or worse.

    Our primary focus isn't on organic ingredients. Instead, we prioritize using professional-grade products that are as low-”toxic” as possible. This approach ensures minimal impact on both our health and the environment, all while delivering high-quality results.

  • Many! We understand these concerns, as we work with hair color daily. Toxic chemicals have been a part of hair coloring since ancient Rome and the 1600s!

    After discussing your needs during the consultation, we will choose the best color option for your goals. Our chemical and color services feature lines that are free from irritants such as, PPD, fragrance, resorcinol, ammonia and formaldehyde.

    We prioritize health and safety and are confident that we offer the best permanent hair coloring options for you. Please request an In-person Consultation to receive a skin patch/strand test before your first Color or Highlighting service.

  • Yes, our color can provide full grey coverage! As with any professional color line, results may vary. We offer a range of adjustable options, including our standard permanent color and demi-permanent cream color. Our standard and demi-permanent formulas work beautifully for our clients, and we adjust the approach based on your specific needs. Whether you’re looking for full coverage or a softer, more blended result, we’ll align the process with your goals. Be sure to mention any resistant greys during your consultation so we can plan accordingly.

    All our color is vegan and cruelty-free. In our pursuit of accessibility, we offer a gentle, low-ammonia option for the rare, extreme cases of resistant greys.

  • We are committed to making sure you love your hair! Contact us within 7 days, and we’ll happily make any necessary adjustments at no additional cost. If it’s a complete change from the original desired look or something beyond the initial consultation, additional charges may apply as determined by your Stylist.

  • No, our salon is not dog-friendly in the traditional sense. However, you may have noticed our valued team member and service animal, Pepe. He's not a pet or an Emotional Support Animal, which are not always granted lawful public access. Pepe plays a crucial role in the safety of one of our stylists.He's highly trained and remains focused, even while resting. Please refrain from petting or distracting him to ensure he can carry out his duties. We're proud of his years of training and the support he provides. Thank you for respecting his role.