faqs

  • We’ve chosen to skip a traditional front desk to maintain a calm, client-focused atmosphere. This allows our team to deliver their best work without distractions. All appointments can be easily booked online. If you need help, feel free to send us a message or leave a voicemail someone from our team will assist you within one business day.

  • While our hair color includes some organic ingredients such as sunflower seed extract, shea butter, and apricot oil, we understand that the term ‘organic’ can be misleading. In most cases, it refers to certain individual ingredients and doesn’t necessarily mean the overall formula is safer, better, or more effective.

    Rather than focusing on whether something is labeled ‘organic,’ we use professional-grade products that are formulated to be as low-impact and non-irritating as possible. This approach helps protect both our clients’ health and the environment, while still delivering reliable results.

    Learn more here

  • Our services use professional lines free from common irritants such as PPD, fragrance, resorcinol, ammonia, and formaldehyde.

    We recommend scheduling a consultation before your first Color or Highlighting service to receive a skin patch and strand test.

    If you have a PPD allergy, please consult a healthcare professional before scheduling a patch test. Note that our PPD alternatives contain PTD.

    As a “low-tox” salon, we understand these concerns because we work with hair color closely every day.  Each chemical ingredient plays an important role in achieving vibrant, long-lasting results. However, we are confident that we offer some of the safest and most effective hair color options available.

    Learn more here

  • Our color can provide full gray coverage! As with any professional color line, results may vary. We offer a range of adjustable options, including our standard permanent color and demi-permanent cream color. Our standard and demi-permanent formulas work beautifully for our clients, and we adjust the approach based on your specific needs. Whether you’re looking for full coverage or a softer, more blended result, we’ll align the process with your goals. Be sure to mention any resistant grays during your consultation so we can plan accordingly.

    All our color is vegan and cruelty-free. In our pursuit of accessibility, we offer a gentle, low-ammonia option for the rare, extreme cases of resistant grays.

  • We are committed to making sure you love your hair! Contact us within 7 days, and we’ll happily make any necessary adjustments at no additional cost. If it’s a complete change from the original desired look or something beyond the initial consultation, additional charges may apply as determined by your Stylist.

  • No, our salon is not dog-friendly in the traditional sense. However, you may have noticed our valued team member and service animal, Pepe. He's not a pet or an Emotional Support Animal, which are not always granted lawful public access. Pepe plays a crucial role in the safety of one of our stylists.He's highly trained and remains focused, even while resting. Please refrain from petting or distracting him to ensure he can carry out his duties. We're proud of his years of training and the support he provides. Thank you for respecting his role.

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